Store F.A.Q.

This FAQ defines some terms you may not understand in the store, and tries to answer some questions that you may have. If you have any further questions about an item that you are interested in, please email me for more information or more pictures. Due to the volume of orders received, it may take up to 72 hours to get further details. We try to describe the dolls as accurately as possible. If this does not answer your question, you can send an email to questions@shirleytempledolls.com.

What is crazing?

Are these dolls reproductions?

What are the terms of payment, and is lay-a-way accepted?

What is the return policy?

Again, please note, I have only had 2 bad returns, and BOTH times, I had been warned by others that they were bad buyers. Neither of these people had valid reasons for returning the doll(in fact one person quoted my auction description almost verbatim as her reason for returning the doll). For any one who is reading this and has abused return policies, others are looking out for this, and it will be made known. Most people who buy and sell dolls are collectors like myself, and do it to afford more dolls, and basically for the enjoyment of the dolls. Let's keep that enjoyment around, and all have wonderful dolly experiences together..... Thank you!